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Contact Us

    eHealth China (Xiamen) Technology Co., Ltd.
    9F, ChuangXin Building,Xiamen Software Park (361005)
    Tel: 0592 2517000
    Fax: 0592 2517111
     

Join Us

Consumer Research Analyst

Responsibilities:

  • Planning and conducting qualitative and quantitative user research, including methods such as: behavioral modeling, benchmark studies, competitive evaluations, user surveys, heuristic evaluations, A/B testing and similar approaches;
  • Understanding the features, functionality and user experience of the eHealth site;
  • Performing exploratory analysis/research on eHealth existing product performance, including descriptive customer analytics (segmentation, behavior, etc.) and data mining;
  • Providing insight and vision to the team based on researching user needs. Convert research findings into actionable results;
  • Working closely with interaction designers, visual designers, product managers, marketing, engineers, business analysts and user experience researchers to define an improve the user experience for the eHealth website.

Education and Experience Requirements:

  • BS/BA degree in related field required;
  • At least 2 or 3 years experience in conducting user experience research using a wide variety of qualitative and quantitative research methods. Experience working with high-traffic consumer websites and e-commerce sites is preferred;
  • Excellent analytical and problem structuring and solving skills;
  • Knowledge of basic statistical concepts such as correlation, regression, confidence intervals, etc. and experience using them in experimental design;
  • Solid working knowledge of multivariate analysis techniques (e.g. multiple regression, factor analysis, etc.) and experimental design methods (e.g., ANOVA) preferred;
  • Knowledge of or experience with web site metrics concepts, such as page views, click-throughs, etc.;
  • Proficient and experienced with analyzing and presenting data in Excel charting, pivot tables, advanced formulas, etc.;
  • Working experience with relational databases / SQL preferred;
  • Excellent written and oral English communication skills.